Frequently Asked Questions
If you don't see your question or answer listed, please contact info@vivo-apps.com.
1
How do I add a Caregiver?
This feature is exclusive to Babyspace Family users. To upgrade, go to Settings -> Upgrade to Family.
After upgrading, you can add a Caregiver by following these steps:
1. Go to "Settings" -> "Manage Caregivers".
2. Tap the "+" in the top right corner and choose "QR Code".
3. The Caregiver you want to add should go to Settings and click the QR icon in the top right.
4. Scan the Caregiver's QR code.
5. Choose the babies you want to give the caregiver access to.
2
How can I get a refund for my purchase?
Babyspace uses Apple's In-App purchase system, which means that refunds are processed by Apple directly. You can find instructions on how to request a refund at this link: https://support.apple.com/en-us/118223.
